Privacy Policy for the SeizFIRE platform of Trialect

Introduction

Welcome to SeizFIRE. We are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines the types of information we collect, how we use it, whom we share it with, and the choices our users have regarding their information.

For comprehensive information on our privacy policy and to ensure you fully understand how your personal information will be used and protected, we strongly encourage you to contact us before registering. Please feel free to reach out with any questions or concerns by emailing us at seizfire@trialect.com or by calling us at +1.805.852.1402 (available from 8 to 11 AM EST). Our team is committed to transparency and is here to provide you with all the information you need to make an informed decision


Information Collection

  • Personal Information: This includes information provided directly by users (e.g., name, email address, educational background) when they apply for programs, register for an account, or contact us for support.
  • Engagement Data: Information on user engagement with the platform, including course progress, participation in meetings, and feedback on educational programs.
  • Technical Data: Automatically collected information about users’ devices, browsing actions, and patterns through cookies and other tracking technologies.

Use of Information

  • To provide, maintain, and improve our services, including to administer applications, host educational programs, and facilitate mentorship.
  • To communicate with users about their accounts, our services, and policy changes.
  • For research and analytics purposes to better understand the needs of our users and to improve our platform.

Sharing of Information

  • With Host Mentors: Sharing necessary personal information with host mentors to facilitate the educational programs.
  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal Obligations: When required by law or as necessary to protect our services, we may disclose information to government authorities or third parties.

Data Security

We implement appropriate technical and organizational measures to protect the personal information of our users from unauthorized access, use, alteration, and disclosure.

User Rights

Users have certain rights regarding their personal information, including the right to access, correct, delete, or restrict the use of their personal information. Users can also object to certain uses of their information.

International Data Transfers

We operate globally, which means personal information may be transferred to, stored, or processed in countries outside of where our users are located. We take steps to ensure that the information continues to be protected wherever it is located.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify users of any changes by posting the new policy on our platform and updating the effective date.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at seizfire@trialect.com

Duration of Information Storage

At SeizFIRE, we retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically, we retain personal information for at least seven years to comply with our legal, regulatory, audit, and tax obligations. Beyond this period, personal information is securely deleted or anonymized, so it can no longer be associated with a specific individual.

Reasons for Information Storage

We store personal information for several key reasons:

  • To maintain an accurate and detailed record of user engagements and participation in our programs for reporting and verification purposes.
  • To comply with our legal and regulatory obligations, including but not limited to, audit requirements, tax requirements, and any applicable statute of limitations.
  • To resolve disputes, enforce our agreements, and as necessary to allow us to defend ourselves in the event of a dispute or legal claim.



Dispute Resolution

SeizFIRE is committed to resolving complaints about your privacy and our collection or use of your personal information. Users with inquiries or complaints regarding our privacy policy should first contact SeizFIRE at:

  • Email: seizfire@trialect.com
  • Phone: +1.805.852.1402 (8 to 11 AM EST)

If a user feels that their complaint has not been addressed satisfactorily, we invite them to contact our designated dispute resolution provider (details provided upon request). We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve directly with our users.

California Privacy Notice

 

Introduction

At SeizFIRE, respecting and protecting your privacy is paramount. This California Privacy Notice outlines our practices regarding the collection, use, and sharing of personal information in accordance with the California Consumer Privacy Act (CCPA). We value your trust and aim to ensure the transparency and security of your personal data.

WHAT IS PERSONAL INFORMATION?

For the purposes of this California Privacy Notice, "personal information" encompasses information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes, but is not limited to, names, addresses, email addresses, phone numbers, educational background, engagement data, and technical data collected through our platform.

INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Identifiers: such as real names, postal addresses, online identifiers, email addresses, and account names.
  • Personal information categories listed in the California Customer Records statute: including signatures, telephone numbers, education, and employment history.
  • Internet or other electronic network activity information: including browsing history, search history, and information regarding a consumer's interaction with our website, application, or advertisements.
  • Professional or employment-related information: for purposes of facilitating mentorship and educational programs.
  • Education information: that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act.

HOW WE USE PERSONAL INFORMATION

We use personal information to:

  • Operate, maintain, and provide the features and functionality of the SeizFIRE platform.
  • Process applications and facilitate participation in our programs.
  • Communicate with users about services, updates, and promotional offers.
  • Improve our services and develop new products, services, and features.
  • Ensure the security and integrity of our platform.

RIGHT TO KNOW

California residents have the right to request that we disclose certain information about our collection and use of their personal information over the past 12 months.

RIGHT TO DELETE

California residents have the right to request the deletion of their personal information, subject to certain exceptions provided by law.

RIGHT TO OPT-OUT OF SALE

We do not sell personal information. However, California residents have the right to direct us not to sell their personal information.

RIGHT TO NON-DISCRIMINATION

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you with a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

ADDITIONAL INFORMATION

For more information about our privacy practices, the categories of personal information we collect, and the purposes for which we use personal information, please refer to the main body of our Privacy Policy.

HOW TO EXERCISE YOUR CCPA PRIVACY RIGHTS

To exercise the rights described above, please submit a verifiable consumer request to us by either:

  • Emailing us at seizfire@trialect.com.
  • Calling us at +1.805.852.1402 (8 to 11 AM EST).

Information for European Users and GDPR


. SeizFIRE is committed to protecting and respecting your privacy. We strive to comply with the General Data Protection Regulation (GDPR) applicable to our processing of personal data of individuals in the European Union. This includes implementing appropriate technical and organizational measures to ensure and to be able to demonstrate that processing is performed in accordance with the GDPR. Our practices include obtaining necessary consents, facilitating users' rights regarding their data, ensuring data protection by design and by default, and conducting regular data protection impact assessments where applicable


Collection and Use of Personal Information

We collect and use personal information from our European users only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide you the services, including to operate the service, provide customer support and personalized features, and to protect the safety and security of the services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

Rights of European Users

Under GDPR, European residents have several important rights free of charge. In summary, those include rights to:

  • Access: You have the right to know whether we are processing your personal data and, if we are, to access data we hold about you and certain information about how we use it and who we share it with.
  • Portability: You have the right to receive a subset of the personal data you provide us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.
  • Rectification: You have the right to correct your personal data if it is incorrect or incomplete.
  • Erasure: This is also known as the “right to be forgotten,” and it allows you to request the deletion or removal of certain personal data we process about you.
  • Restrict Processing: You have the right to ask us to suspend the processing of certain personal data about you, for example, if you want us to establish its accuracy or the reason for processing it.
  • Object to Processing: You have the right to object to our processing of personal data about you for certain purposes, such as processing for direct marketing.
  • Withdraw Consent: Where you have given us consent to process your personal data for certain activities, you may withdraw this consent at any time.

Data Transfers

SeizFIRE complies with GDPR provisions regarding the transfer of personal data from the European Union to third countries, ensuring adequate levels of protection and security measures are in place.

How to Exercise Your Rights

European users wishing to exercise any of the rights listed above can do so by contacting us at:

  • Email: seizfire@trialect.com
  • Phone: +1.805.852.1402 (available from 8 to 11 AM EST)

We may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions that you began prior to requesting a change or deletion.


Compliance with Chinese Data Protection Regulations

SeizFIRE respects the privacy of all users, including those from China, and commits to protecting personal information in compliance with China's Personal Information Protection Law (PIPL) and other relevant data protection regulations. This section specifically addresses our data processing practices concerning users in China and outlines their rights under the PIPL.

Information Collection and Use

We collect personal information in accordance with lawful and proper purposes and minimize the scope of data collection to what is directly relevant to the operation of our services. Personal information of users in China is processed based on clear and reasonable purposes and only to the extent necessary to provide our services, fulfill legal obligations, or as otherwise authorized by the users.

Consent and Rights of Users

  • Consent: SeizFIRE obtains personal information based on informed consent, ensuring users are fully aware of the nature of the data collected and the purposes for which it is used.
  • Rights of Users: In line with the PIPL, users in China have the right to access, correct, and delete their personal information. Additionally, users have the right to withdraw consent and request the explanation of our data processing rules.

Cross-Border Data Transfers

In compliance with the PIPL, any transfer of personal information out of China is conducted with necessary safeguards in place. This includes obtaining separate consent from users for cross-border data transfers and ensuring that overseas recipients of personal data meet the PIPL’s requirements for data protection.

Data Security and Breach Notification

SeizFIRE implements strict security measures to protect the personal information of our users, including those in China, against unauthorized access, disclosure, alteration, and destruction. In the unlikely event of a data breach, we will promptly inform affected individuals and take immediate steps to mitigate any potential harm.

Contact and Dispute Resolution

Users in China wishing to exercise their rights under the PIPL or have questions about our data processing practices can contact us at:

  • Email: seizfire@trialect.com
  • Phone: +1.805.852.1402 (available from 8 to 11 AM EST)

We are committed to resolving any concerns regarding your personal information respectfully and efficiently.

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